The Modern Waiter

The difference in the working lifestyle of the day vs night shifts in the restaurant industry are the topic of this weeks podcast. We...

Fun discussion. Mainly about greedy and selfish wait staff. There is no "i" in team. This weeks episode we discuss Table Sharks and...

In todays podcast we look into the mechanics of taking an order. Where do you stand when you take an order? Do you use a pen? Producer...

In the hospitality industry we are usually saying yes. We say yes all the time. What do we do in the restaurant when we have to say no....

There exists a general workflow in the service industry when it comes to bars and restaurants. Communication of needs. Needs being met....

Restaurant Reviews. In todays world, many of us rely on reviews to help us make a decision on what to buy, where to stay as well as what...

I started the podcast show talking about "What is Good Service". A major component of this is having good guests, to some extent. That...

Every industry has their insiders knowledge. There are many things you may or may not know about your night out at a restaurant... Did...

It may seem like an easy question to answer, however this broad topic offers more opportunities to start the discussion than end it. Lets...