As a guest dining at a restaurant, you have done your research and made your reservation. The work is almost done. Upon arrival it is time to set your expectations for the evening and be open to allowing the restaurant staff to facilitate an excellent time. Some restaurant guests get in the way of having a great experience. In this week’s restaurant podcast I recount my experience with a problem table. It started with them telling me one thing and expecting another. Things turned sour and I had to pass the table on to another server. Find out how it went and how it could have been avoided.
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